Testimonials
What our clients say
Clinicians, endoscopy leads, and IT teams at NHS trusts across the UK share their experience of MEDILOGIK EMS.
"The implementation process was well organised, allowing for a straightforward and seamless transition to go-live."
Transitioning away from paper based processes was a key priority for us, and MEDILOGIK's referral and booking software provided exactly what we needed. MEDILOGIK EMS has enabled us to utilise electronic referrals, booking, scheduling, and vetting, significantly modernising how we manage our workflows and reducing paper based activity.
Since adopting the system, we have seen clear benefits, not only in improved efficiency across booking and scheduling but also in making report writing easier for our team.
The support from MEDILOGIK has been excellent and we have developed a very positive working relationship with the team.
One of the standout features for me is the electronic referrals functionality, which has streamlined our processes considerably.
"In my 20-year IT career, this has truly been one of the most enjoyable projects I've had the pleasure of working on."
I would like to extend my sincere thanks to everyone at MEDILOGIK for the tremendous support throughout the implementation. The MEDILOGIK Project Delivery Team showed endless patience and expertise and it made a real difference.
I cannot recommend MEDILOGIK highly enough to anyone considering their reporting software choice.
MEDILOGIK EMS is very user friendly and straightforward to use. It can provide a comprehensive workflow from referral to procedure and beyond.
The go live process switching from our previous reporting software was flawless on the MEDILOGIK side and EMS improved our unit overnight. MEDILOGIK staff were responsive during the process and continue to be so now, resolving any technical queries rapidly. Compared to our previous software, it is like night and day.
There are a number of excellent features, such as a stent register, and the software's audit tools, which make the JAG mandatory audits very easy to complete.
We would highly recommend MEDILOGIK to other endoscopy services looking to modernise their EMS.
We were previously using a legacy EMS that was heavily hardware-dependent, outdated, and not compliant with NEDi2. It was clear we needed to move to a more compliant, cloud-based solution.
One of the key factors in our decision was that MEDILOGIK was already successfully in use at our group partner, Ashford and St Peter's Hospital. This allowed us to establish a joint, cost-effective contract while ensuring alignment and consistency across our endoscopy services. From the outset, the system proved intuitive and user-friendly, and the team's openness to feedback has been appreciated.
The procurement process was refreshingly straightforward. All documentation, from implementation plans to DPIA and contracts, was delivered quickly and to a very high standard. The MEDILOGIK team provided two weeks of consistent support post-go-live, which gave both our unit and the wider Trust a great deal of confidence.
Since going live, the benefits have been significant. The system's robust audit functionality has made our JAG rolling audit cycle much easier to manage, with the ability to generate monthly reports and identify areas for improvement quickly.
One standout feature is the integration with Docman, which now enables automatic sending of endoscopy reports to GPs, something we were unable to achieve with our previous system.
What sets MEDILOGIK apart is the team behind the system. Catherine has been outstanding: professional, proactive, and fully committed to delivering at pace. Her support was instrumental in ensuring a smooth and timely implementation, and we are incredibly grateful for the positive experience.
MEDILOGIK EMS is intuitive and has obviously been designed around the needs of the endoscopist doing the report. It follows the workflow and the common findings of upper and lower GI endoscopy.
The MEDILOGIK team is highly responsive and always open to constructive suggestions for further refinements. The system is also designed with UK and Joint Advisory Group on GI Endoscopy (JAG) reporting requirements front and centre, and this makes auditing easy for JAG accreditation.
MEDILOGIK is extremely easy to work with and the level of support is second-to-none. They welcome feedback on their software and are happy to implement change to improve functionality where required.
The installation, transfer of records, and progression to go-live with MEDILOGIK EMS was not only swift but felt effortless on our part. It was a breath of fresh air compared to the experience with our previous supplier.
We are currently using the GI and respiratory modules and are encouraging our urologists to make the move away from their current, paper system. The software has a range of audit tools that make completion of the JAG GRS a breeze. I would recommend anyone looking for an endoscopy reporting tool that is fit for the 21st century to put MEDILOGIK EMS on their short-list.
We needed a reliable solution, providing enough granularity to capture and efficiently document all aspects of our ever-evolving diagnostic and therapeutic endoscopy practice.
The implementation of MEDILOGIK EMS was seamless and we have had a very positive experience with MEDILOGIK's teams.
As a regional endoscopy group, we feel we have a say in potential improvements to the tool, many of which have already materialised and been disseminated to users across the country.
The team at the heart of MEDILOGIK has many years of experience in the field of endoscopy reporting and recording, and a deep understanding of and commitment to the area.
The procurement process for MEDILOGIK EMS was straightforward and the go-live was an overnight change that happened with minimal difficulties. Since go-live, the MEDILOGIK team has always been responsive and helpful to any need, whether that is for technical support or additional reporting or features.
Speak to a customer
We can introduce you to one of the trusts featured above. Tracy Finlayson, our Head of Customer Relations, handles customer introductions.